Terms of Service
Toolbox Solutions
📍 Location: Price Road, CRBC Plaza, Basement Room 13
📞 Phone: +254 759 856 143
📧 Email: info@toolboxsolutions.co.ke
1. Acceptance of Terms
By accessing or purchasing from Toolbox Solutions, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you must not use our services.
2. Products and Services
Toolbox Solutions provides tools, hardware, and related products for personal and professional use. All products are subject to availability, and we reserve the right to limit quantities or discontinue any item at any time.
3. Pricing and Payment
- All prices are listed in Kenyan Shillings (KES) and are inclusive of applicable taxes unless stated otherwise.
- We reserve the right to change pricing at any time without notice.
- Payment must be made in full before orders are processed.
4. Order Processing and Shipping
- Orders are processed within 2 to 7 business days after payment confirmation.
- Shipping times and costs vary by location and courier service.
- Toolbox Solutions is not responsible for delays caused by third-party couriers or unforeseen circumstances.
For full details, see our Shipping Policy.
5. Returns and Exchanges
- Returns are accepted within 14 days of purchase, provided items are in original condition and unused.
- No cash refunds. We offer exchanges only or store credit.
For full details, see our Refund and Return Policy.
6. Limitation of Liability
Toolbox Solutions shall not be liable for any indirect, incidental, or consequential damages arising out of the use or inability to use our products or services. Liability is limited to the value of the purchased product.
7. Intellectual Property
All content on our website (logos, images, text, etc.) is the property of Toolbox Solutions and may not be used or reproduced without our written permission.
8. User Conduct
You agree not to use our website or services for any unlawful or harmful purpose, including:
- Submitting false or misleading information
- Interfering with the website’s functionality
- Violating any applicable laws or regulations
9. Privacy
We are committed to protecting your personal information. Please review our Privacy Policy for more information.
10. Governing Law
These terms shall be governed by and interpreted in accordance with the laws of the Republic of Kenya.
If you have any questions about these Terms, please contact us at info@toolboxsolutions.co.ke.