Effective Date: 23 August 2026

At Toolbox Solutions, we use cookies and similar technologies on our website to provide a better browsing experience, improve website functionality, understand how visitors use our website, and support our online store.

This Cookie Policy explains what cookies are, how we use them, and how you can manage your cookie preferences.

1. What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They help websites remember information about your visit and allow certain features to function properly.

Cookies may be stored on your computer, smartphone, tablet, or other internet-enabled device.

2. How We Use Cookies

Toolbox Solutions may use cookies for several purposes, including:

• Making our website function correctly.
• Remembering items added to your shopping cart.
• Remembering customer preferences.
• Helping process online orders.
• Improving website performance.
• Understanding how visitors interact with our website.
• Improving our products and services.
• Helping detect suspicious or fraudulent activity.
• Providing relevant website functionality and, where applicable, marketing services.

3. Types of Cookies We May Use

A. Strictly Necessary Cookies

These cookies are required for essential website functions.

They may help with:

• Shopping cart functionality.
• Checkout processes.
• Customer login and account functionality.
• Website security.
• Session management.

Because these cookies are necessary for the operation of the website, disabling them may affect certain website features.

B. Functional Cookies

Functional cookies help the website remember choices you make, such as preferences or settings.

They can help provide a more personalized and convenient browsing experience.

C. Analytics Cookies

Analytics cookies help us understand how visitors use our website.

For example, they may provide information about:

• Number of visitors.
• Pages visited.
• Time spent on pages.
• How visitors navigate the website.
• Website performance.

We use this information to improve the website and customer experience.

D. Marketing Cookies

Where used, marketing cookies may help us understand visitors’ interactions with our website and may be used to support advertising or promotional activities.

These cookies may be placed by Toolbox Solutions or by third-party services integrated with our website.

4. Third-Party Cookies

Some cookies may be placed by third-party services that operate on or support our website.

These may include services related to:

• Payment processing.
• Website analytics.
• Advertising and marketing.
• Website security.
• Social media functionality.
• Customer communication.
• Website performance.

Third-party providers may have their own privacy and cookie policies. We recommend reviewing the relevant third party’s policies for more information about how they use cookies.

5. WooCommerce Cookies

Because Toolbox Solutions operates an online store, certain cookies may be used to support shopping functionality.

These may allow the website to remember products in your shopping cart, maintain checkout information, and support other essential e-commerce functions.

Disabling these cookies may prevent some shopping and checkout features from working correctly.

6. Managing Cookies

You can control or delete cookies through your internet browser settings.

Most browsers allow you to:

• View cookies stored on your device.
• Delete existing cookies.
• Block cookies.
• Allow cookies from selected websites.
• Receive notifications before cookies are stored.

Please note that disabling or deleting certain cookies may affect the functionality of our website, including shopping cart and checkout features.

7. Cookie Consent

Where required by applicable law, we may request your consent before placing certain non-essential cookies on your device.

You may change or withdraw your cookie preferences where the relevant cookie management functionality is available on our website.

Essential cookies may continue to operate because they are necessary for providing requested website services.

8. Personal Information and Cookies

Some cookies may collect information that can be associated with an individual or device.

Where cookie-related information constitutes personal information, we handle it in accordance with our Privacy Policy and applicable data protection requirements.

We do not use cookies to intentionally collect sensitive personal information without an appropriate legal basis.

9. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes to our website, technologies, services, or applicable legal requirements.

Any changes will be published on this page with an updated effective date.

We encourage you to review this Cookie Policy periodically.

10. Contact Us

If you have questions about our use of cookies or how we handle your information, please contact us:

Toolbox Solutions

Phone: +254 759 856 143
Email: info@toolboxsolutions.co.ke
Store Location: Duruma Road, CRBC Building, Basement B13, Nairobi, Kenya

We will make reasonable efforts to respond to cookie and privacy-related enquiries.

11. Applicable Law

Toolbox Solutions operates in Kenya and aims to handle personal information and cookie-related data in accordance with applicable Kenyan data protection requirements, including the Data Protection Act, 2019, and relevant regulations and guidance.

By continuing to use our website, you acknowledge that cookies may be used as described in this Cookie Policy, subject to any consent requirements that apply.