Privacy Policy
Toolbox Solutions
📍 Location: Price Road, CRBC Plaza, Basement Room 13
📞 Phone: +254 759 856 143
📧 Email: info@toolboxsolutions.co.ke

At Toolbox Solutions, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information.

1. Information We Collect

We may collect the following types of information when you interact with us:

• Personal Information: Name, phone number, email address, delivery address, and payment details.
• Transaction Data: Records of products you purchase from us.
• Communication Data: Emails, messages, or inquiries sent to us.
• Website Usage Data: Information about your visit to our website (e.g., pages viewed, IP address, browser type).

2. How We Use Your Information

We use the information collected for the following purposes:

• To process and deliver your orders.
• To provide customer support and respond to inquiries.
• To send updates regarding your order or our services.
• To improve our website and service offerings.
• To comply with legal obligations.

3. Information Sharing

We do not sell, rent, or share your personal information with third parties, except in the following cases:

• With trusted service providers (e.g., couriers, payment processors) for order fulfillment.
• If required by law or to protect our rights and property.

4. Data Security

We take appropriate technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the Internet is 100% secure.

5. Your Rights

You have the right to:

• Access and request a copy of the personal data we hold about you.
• Request correction or deletion of inaccurate or incomplete information.
• Withdraw consent for data processing (where applicable).

To exercise these rights, please contact us at info@toolboxsolutions.co.ke.

6. Cookies

Our website may use cookies to enhance user experience. You can choose to disable cookies in your browser settings.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the updated policy will take effect immediately.

If you have any questions or concerns regarding this policy, please contact us at info@toolboxsolutions.co.ke.