Shipping Policy
Toolbox Solutions
📍 Location: Price Road, CRBC Plaza, Basement Room 13
📞 Phone: +254 759 856 143
📧 Email: info@toolboxsolutions.co.ke

Order Processing Time

• All orders are processed within 2 to 7 business days after confirmation and payment.
• Orders are not processed or shipped on weekends or public holidays.

Shipping Options & Delivery

• We offer local and regional shipping via trusted courier services.
• Delivery time may vary depending on your location and selected shipping method.
• Customers will be notified with tracking information (if applicable) once their order has been dispatched.

Shipping Charges

• Shipping fees are calculated at checkout based on the delivery location and package weight.
• Any additional duties or taxes are the responsibility of the customer.
• Free shipping applicable on all orders above Kes 99,999/=

Pickup Option

• Customers may choose to pick up their order directly from our office at:
  Price Road, CRBC Plaza, Basement Room 13
  during our business hours (Monday–Saturday, 9:00 AM – 5:00 PM).

Delays and Issues

• Toolbox Solutions is not responsible for delays caused by the courier or unforeseen circumstances such as weather or strikes.
• If your package is significantly delayed or lost, please contact us at info@toolboxsolutions.co.ke for support.